Terms and Conditions

  • A. About Ekluvya
  • B. Platform Services
  • C. User Registration and Account
  • D. Subscription Plans
  • E. Pricing, Payment & Refund
  • F. Permitted Use
  • G. Content and User Conduct
  • H. Communications
  • I. Personal Data and Privacy
  • J. Intellectual Property & User Content
  • K. Feedback
  • L. Intellectual Property Claims
  • M. Claims on User Content
  • N. Ekluvya’s Rights
  • O. Service Availability
  • P. Account Deletion
  • Q. Disclaimer
  • R. Limitation of Liability
  • S. Indemnification
  • T. Compliance and Sanctions
  • U. Governing Law and Jurisdiction
  • V. General Provisions
  • W. Support and Queries
  • X. Consumer Grievances
  • Y. Contact Details

A. About Ekluvya

Ekluvya is owned and operated by Kenexcel Software Pvt Ltd, registered in India and headquartered at Hyderabad. The Ekluvya platform (“Platform”) offers online learning solutions through its website, mobile app, and related digital channels.

B. Platform Services

Ekluvya connects educators and learners, enabling content creation, sharing, and interactive learning in various formats (videos, live classes, documents, quizzes, etc.). Some features are free; others require a paid subscription. Ekluvya may update, enhance, or discontinue services at its discretion.

C. User Registration and Account

To use Ekluvya’s full features, you must create an account and provide accurate and up-to-date information. By registering, you confirm you meet the minimum age requirement (18+ years in India; minors require parental consent and supervision). You are responsible for keeping your login credentials confidential and for all activity under your account.

Ekluvya reserves the right to suspend or terminate accounts that violate these Terms or applicable laws, or if false information is provided.

D. Subscription Plans

Certain Ekluvya services are available through paid subscriptions. Details of current plans, features, and pricing are available on the Platform. Subscriptions are personal and non-transferable.
Review plan details carefully before purchasing. By subscribing, you agree to the specific terms, features, and validity period associated with your selected plan.

E. Pricing, Payment & Refund

  • All subscription fees are payable in advance and inclusive of applicable taxes.
  • Payment must be made using the methods specified on the Platform.
  • Ekluvya uses third-party payment processors; review their terms before use.
  • Prices may be updated from time to time; changes apply to new or renewed subscriptions only.
  • Refund Policy: Payments for subscriptions are non-refundable. Cancellation will prevent renewal, but the current subscription will remain active until its expiry.

F. Permitted Use

You are granted a limited, non-transferable, non-exclusive license to access and use Ekluvya for personal, non-commercial learning or teaching, subject to these Terms. You may not copy, redistribute, or exploit any part of the Platform or its content except as expressly permitted. Automated access, scraping, or use of the Platform for commercial purposes without written permission is strictly prohibited.

G. Content and User Conduct

  • Users may post content (text, media, comments, etc.) on Ekluvya, provided it does not violate any laws or these Terms.
  • You are solely responsible for your content and must have all necessary rights or permissions.
  • Prohibited actions include uploading content that is unlawful, defamatory, infringing, harassing, obscene, misleading, or contains malware.
  • Users must respect the privacy and intellectual property rights of others.
  • Ekluvya may remove content or suspend accounts that breach these guidelines.

H. Communications

By using Ekluvya, you agree to receive communications (email, SMS, in-app, or phone) related to your account, services, or promotions. You may opt-out of promotional communications at any time, but will still receive essential transactional messages.

I. Personal Data and Privacy

Ekluvya collects and processes personal information as described in its Privacy Policy. By using the Platform, you consent to such collection and processing. For questions or to exercise your rights, contact , support@ekluvya.com.

J. Intellectual Property & User Content

  • User Content: You retain ownership of any content you upload. By publishing content, you grant Ekluvya a worldwide, royalty-free license to use, display, and distribute your content on the Platform as necessary to provide services.
  • Platform Content: All Ekluvya-created content (including logos, graphics, software) is owned by or licensed to Ekluvya and protected by Indian intellectual property laws. Unauthorized use is not allowed.

K. Feedback

Any feedback, suggestions, or ideas you provide may be used by Ekluvya for improvement and development, without obligation or compensation to you.

L. Intellectual Property Claims

If you believe your intellectual property rights (copyright, trademark, etc.) have been infringed on Ekluvya, please notify us at support@ekluvya.com., following the procedure outlined in our Takedown Policy.

M. Claims on User Content

Ekluvya does not pre-screen user content and is not responsible for its accuracy or legality. The views expressed are those of the individual users, not Ekluvya. We may remove content if notified of legal or policy violations.

N. Ekluvya’s Rights

Ekluvya may, at its sole discretion:

  • Suspend or terminate accounts for violations of these Terms;
  • Remove any content that breaches policy or law;
  • Modify or discontinue any services;
  • Access user accounts for security, legal, or support purposes.

O. Service Availability

While we strive for high availability, Ekluvya may occasionally be inaccessible due to maintenance, updates, or technical issues. We are not liable for any loss arising from such downtime.

P. Account Deletion

You may delete your account at any time via your account settings or by contacting us. Account deletion is permanent. Ekluvya is not responsible for loss of data or content following deletion.

Q. Disclaimer

Ekluvya is provided “as is” and “as available.” We make no warranties regarding accuracy, reliability, or availability. Use the Platform at your own risk.

R. Limitation of Liability

To the extent allowed by law, Ekluvya and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Platform, including loss of data, revenue, or goodwill.

S. Indemnification

You agree to indemnify and hold harmless Ekluvya, its employees, and affiliates from any claims, damages, or liabilities arising from your use of the Platform or violation of these Terms.

T. Compliance and Sanctions

By using Ekluvya, you confirm you are not subject to any sanctions or restrictions by Indian or international authorities. You agree not to use the Platform in violation of applicable laws or regulations.

U. Governing Law and Jurisdiction

These Terms are governed by Indian law. Any disputes will be resolved in the courts of Warangal, India.

V. General Provisions

  • Ekluvya may update these Terms at any time, with notice provided via the Platform. Continued use indicates your acceptance of changes.
  • If any part of these Terms is found unenforceable, the remainder will continue in effect
  • Our failure to enforce any part of these Terms is not a waiver of our rights.

W. Support and Queries

For help or questions about Ekluvya’s services, email support@ekluvya.com.

X. Consumer Grievances

If you have a complaint, contact our Grievance Officer:

Name: Ajay Kumar Kondaparthi

Email: support@ekluvya.com.

Y. Contact Details

For legal notices or questions about these Terms, write to:

Ekluvya Legal Department

Email: support@ekluvya.com.

Your use of Ekluvya confirms you have read, understood, and agree to abide by these Terms and Conditions.